FAQ:
How to care for your resin product:
These can be washed with warm water and soap as often as needed, please don't place in the dishwasher! With any resin item, they can occasionally get a little sticky during shipping and transit and a quick rinse will help. Do NOT use alcohol or any strong chemical on the Resin product.
Turnaround time:
Please allow up to 2-3 weeks turnaround time for orders ( Possibly sooner than the projected timeframe dependent upon the item ordered ). If you need an order by a specific date, please specify. There is a rush order option for an additional charge (this applies to small less detailed items.
Rush Orders:
II do accept rush orders depending on the timeframe. Prior to placing the order requiring a rush, please contact me for confirmation that the order can be completed within that timeframe and to discuss the rush fee that will be applied.
(Rush Fee- $25)
Fun Facts about Resin:
Resin can withstand a certain amount of heat, however very high temperatures can cause the Resin to soften. After cooled the resin will quickly harden once cooled.
Resin is extremely durable because of its outstanding chemical resistance. Once it is fully cured it is very difficult to break.
Resin is hard to touch within 12 hours but not fully cured until up to 72 hours.
Resins chemicals components form a hard, glass-like plastic.
Returns:
I do NOT accept returns. Due to the nature of my business being handmade custom to the color pallet/detail the customer selected I cannot offer returns. If there is any problem with your order, please contact me within 48 hours of receiving so I can quickly resolve your issue. Depending on the issue, photo proof will be required.